Warranty

Overview

This warranty policy explains the protections that apply when you buy from Small Living, how those protections interact with any warranty offered by a product's manufacturer, and what to do if an item you've purchased turns out to be faulty.

Your statutory warranty rights

Every product sold by Small Living is covered by the statutory warranty for defects that applies under applicable consumer protection law. If an item you receive is faulty, not as described, or otherwise fails to conform to what was agreed at the time of purchase, you are entitled to a remedy. Depending on the circumstances and what the law allows, this may include:

• Repair of the faulty item
• Replacement with the same or an equivalent product
• A price reduction, where repair or replacement is not possible or reasonable
• A refund of the amount paid, where the law allows it

These statutory rights exist independently of, and are not reduced or replaced by, any manufacturer warranty, return policy, or other commercial guarantee referenced on this website.

Manufacturer warranty

Some products we sell may carry an additional warranty provided directly by the manufacturer, on top of your statutory rights. Where this is the case, the manufacturer's own terms, conditions, and claims process apply. Any such manufacturer warranty is offered in addition to — and does not limit — your statutory warranty rights described above. If you are unsure whether a specific product includes a manufacturer warranty, or what it covers, please contact us using the details below and we will confirm this for you.

How to report a fault

If you believe a product you purchased from us is defective, please contact us as soon as possible at contact@smallliving.shop. To help us assess and resolve your claim as quickly as possible, please include:

• Your order number
• A clear description of the fault
• Photos, and a short video where relevant, showing the issue

Once we receive your report, we will review the information provided and get back to you with the next steps. If we ask you to send the item back to us so we can inspect it or process your claim, we will cover the cost of return shipping.

What happens next

Where a warranty claim is confirmed, we will work with you to agree on the appropriate remedy — repair, replacement, exchange, price reduction, or refund — as applicable to your situation and consistent with your statutory rights. Where a refund is the agreed remedy, it will be processed within 5 business days of the claim being approved, using your original payment method where possible.

Contact

Small Living
7709 Himalayas Avenue
Unit 202
89128 Las Vegas, United States
Email: contact@smallliving.shop
Phone: +17029360940